Recovering your password
Use the password reset link on the sign-in form. Enter the email address the account was registered with and a reset link arrives within a few minutes — check the spam folder if it does not. The link is single-use and expires, so open it promptly. If the address itself is no longer reachable, live chat can help, though the team will ask verification questions before changing anything on the account.
What signing in gives you
Bonuses and promotions
Welcome package, weekly cashback, weekend reloads and the daily Bonus Crab all live inside the account.
Deposits and withdrawals
Instant deposits by card, e-wallet or crypto, and withdrawal requests from the same cashier screen.
Loyalty progress
Track your level, spend accumulated points in the bonus shop and see the offers unlocked at your tier.
Game history
Full transaction and session history, plus the responsible gaming limits you have set.
Keeping the account secure
Use a password that is not reused anywhere else and turn on two-factor authentication in the security settings — it is the single most effective step available. Traffic between your browser and the site is encrypted with TLS. Never sign in over public Wi-Fi without a VPN, and remember that support will never ask for your password: any message that does is a phishing attempt, whatever address it appears to come from.
If you cannot sign in
Check the email address for typos first, then confirm caps lock is off. Repeated failed attempts trigger a temporary lock that clears by itself after a short wait. If the account is blocked rather than locked — usually pending verification or a responsible gaming request — live chat can tell you which and what is needed to lift it.
There is more detail in the full Spinsy review, a dedicated breakdown of every bonus offer, a guide to mobile play and the steps for login to an existing account.
No account yet?
Registration takes two minutes and the first deposit is matched up to NZ$900 with 200 free spins on top.
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